Privacy and Your Data Protection

Learn how we handle personal data responsibly and transparently

Effective January 27, 2026. Please read this policy for the latest updates on our privacy practices.

What Data We Collect

We may collect contact information, platform usage behavior, technical device details, and voluntary feedback to improve your experience and security.

  • Full name and contact details
  • Account preferences and custom settings
  • Device type and location (where allowed)
  • Session activity and technical identifiers
  • Feedback and support requests

Information is securely processed in alignment with Canadian and global privacy laws, including adherence to local regulatory requirements.

How We Use Your Data

Your information enables personalized signals, enhanced account security, and ongoing service improvements, all within stated privacy parameters.

We do not sell your personal information. Data access is strictly limited to service needs and legal compliance obligations.

Your Rights and Choices

You can review, update, or delete your information at any time. We honor requests quickly and follow regulatory standards for your protection.

Access Rights

Request a copy of your stored data through your account dashboard.

Correction Rights

Update any incorrect or outdated information promptly.

Right to Erasure

Request account deletion and data erasure at any time.

Data Portability

Receive your data in a common, portable format if requested.

How We Share Data

We only share personal data with trusted service partners as needed for technical and compliance functions.

All partners are contractually bound to comply with privacy standards and may not use your data for other purposes.

How We Secure Your Data

Encryption, secure storage, and access controls are in place to protect your data from unauthorized access or misuse.

We regularly review security measures to adapt to evolving threats and maintain your trust.

Contact Our Privacy Team

For any privacy questions or concerns, reach out via the methods below.
Address: 1505 Barrington Street, Suite L-102, Halifax, NS B3J 3K5 Canada
Phone: +1-988-126-4990
Email: content@helionavrux.com